Help Centre
Verification (KYC)
Verifying your phone, BVN and ID, what each check unlocks and fixing name mismatches.
- What Is Account Verification On SnapiroAccount verification on Snapiro is not just a formality. It is a structured security process designed to protect every user on Snapiro.…
- Is My BVN Safe With SnapiroYes, your BVN is safe with Snapiro. From the moment a user enters their BVN on the Snapiro app, it is protected…
- What is KYCKYC, or Know Your Customer, is a critical process and regulatory requirement we follow to verify the identity and background of our…
- How to Change the Phone Number on Your Snapiro AccountIf you no longer use the phone number on your Snapiro account, for example because the SIM was lost or the line…
- How to Verify Your Phone NumberVerifying your phone number links a Nigerian mobile number to your Snapiro account. Steps Tap Settings, View Profile, then Account Verification. Tap…
- How to Verify Your BVNYour Bank Verification Number (BVN) is an 11-digit number issued by your bank. Verifying it confirms who you are, and it is…
- How to Verify Your ID CardID verification is the second identity check on Snapiro. You need it, together with BVN verification, to send crypto to an external…
- What Can I Do Before Verifying My Account?You can start using Snapiro as soon as you sign up. Verification unlocks the features that send money out of Snapiro. Without…
- “Id Data Does Not Match Your Account Name”: What to DoThis message appears when the name on the ID you submitted does not match the name on your Snapiro account. Your account…
- Why Did My Name Change After BVN Verification?When your BVN is verified, Snapiro replaces the first and last name you typed at sign-up with the name held on your…
- “Bank Account’s Name Must Match Your BVN Verified Name”Snapiro only pays naira into bank accounts that belong to you. When you add a bank account or withdraw, we compare the…
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