Help Centre

Wallet, Cashback and Vouchers

Your naira, crypto and cashback balances, deposit addresses, crypto withdrawals and vouchers.

  1. Your Snapiro Wallets ExplainedYour Snapiro account holds three kinds of balance. Each one does a different job. Naira wallet This is your main balance, shown…
  2. How to Create Your Crypto Deposit AddressBefore you can receive a coin on Snapiro, you need a deposit address for that coin on the network you plan to…
  3. How to Send Crypto to an External WalletYou can send crypto from your Snapiro wallet to an address outside Snapiro, such as another exchange or a personal wallet. Before…
  4. Crypto Withdrawal Fees and RequirementsFees Sending crypto out of Snapiro costs a network fee. It is charged in the coin you are sending and is taken…
  5. How Cashback WorksSnapiro gives you a little back every time you pay a bill from your naira wallet. Cashback is added automatically, with nothing…
  6. How to Transfer Cashback to Your Naira WalletWhen your cashback balance reaches ₦5,000, you can move it into your naira wallet. Steps Tap the Cashback Balance card on the…
  7. How to Redeem a Snapiro VoucherA Snapiro voucher is a code worth a fixed naira amount. Snapiro gives them out, for example in promotions. Redeeming one adds…
  8. Voucher Error Messages ExplainedPlease enter a voucher code The box is empty. Type or paste your code. Invalid voucher code No voucher matches that code.…

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