Help Centre

Crypto Withdrawal Fees and Requirements

Fees

Sending crypto out of Snapiro costs a network fee. It is charged in the coin you are sending and is taken from the amount you enter. The fee depends on the coin and network and changes with network conditions, so the app shows the current fee (for example “Fee: 1 USDT”) before you confirm.

Example: if you withdraw 50 USDT and the fee is 1 USDT, the receiving wallet gets 49 USDT.

Requirements

  • BVN verified
  • ID card verified
  • A transaction PIN
  • Enough balance to cover the amount

Statuses

  • Pending: logged and waiting for review.
  • Completed: sent to the blockchain. You can track it with the transaction ID.
  • Failed: declined or rejected. Your crypto stays in your Snapiro wallet, and we send a “Crypto withdrawal failed” notification and email.

Messages you may see

  • Insufficient amount to withdraw after fee deduction: the amount is smaller than the fee. Enter a larger amount.
  • Insufficient Balance: you are sending more than you hold.
  • ID verification is required to proceed: verify your ID card.
  • Not Available on the Proceed button: withdrawals on that network are paused. Choose another network or try later.
  • Maintenance in Progress. Please contact support: withdrawals are paused on your account. Contact support.

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