Help Centre

How to Send Crypto to an External Wallet

You can send crypto from your Snapiro wallet to an address outside Snapiro, such as another exchange or a personal wallet.

Before you start

  • Verify your BVN and your ID card. Both are required for crypto withdrawals.
  • Set up your transaction PIN.
  • Get the receiving address from the other wallet and check which network it uses.

Steps

  1. In the Wallet tab, tap Withdraw on the coin.
  2. Choose the token and the network. The network must match the receiving wallet.
  3. Enter the amount, or use 25%, 50%, 75% or 100%. The network fee is shown under the amount.
  4. Paste the address into Wallet Address.
  5. Tap Proceed and enter your PIN.

The withdrawal is logged as Pending and our team reviews it. You get a notification and email when the status changes.

Check before you send

  • Compare the first and last few characters of the pasted address with the original.
  • Make sure the network is right. A wrong network or wrong address cannot be reversed.
  • Never send crypto to someone who contacted you claiming to be from Snapiro. See how to identify scammers.

Read about crypto withdrawal fees and requirements.

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