Help Centre

“Update Required”: Updating the Snapiro App

When we release a new version of Snapiro, the app tells you. Most updates are optional, but sometimes an old version stops working and you have to update to keep using your account.

The update banner

On Home you may see “A new version of Snapiro is available. Update”. Tap Update to open the store, or close the banner and update later.

The “Update required” screen

If your version is too old, the app shows a full screen that says “This version of Snapiro is no longer supported. Update to the latest version to keep using your account. Your balance and history are safe.”

  1. Tap Update Snapiro. It opens Google Play or the App Store.
  2. Install the update.
  3. Open Snapiro again and log in if asked.

Nothing in your account changes when you update. Your balances, bank accounts and Activity are all still there.

Update not showing in the store?

Stay safe: only update from Google Play or the App Store, never from a file or link someone sends you.

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