When you sign up or reset your password, Snapiro emails you a 6-digit code. If it has not arrived, work through these checks.
1. Check spam and promotions
Search your mailbox for “Snapiro” and look in the Spam, Junk and Promotions folders. If you find the email there, mark it as “not spam” so future codes land in your inbox.
2. Confirm the email address
The code screen shows the address we sent it to, partly hidden (for example jo***@gmail.com). If it looks wrong, go back and enter the correct address.
3. Tap Resend
Under the code boxes you will see Didn’t receive a mail? with a countdown. When it reaches zero, tap Resend. Always use the newest code; older codes stop working once a new one is sent.
4. “OTP is invalid or expired”
This means the code was mistyped or is no longer valid. Request a new one with Resend and enter it straight away.
Still nothing?
Some work and school mailboxes block automated emails. Try again later, or contact our support team and tell us the email address you are using.
