Help Centre

How to Change Your Password

If you know your current password and want a new one, change it from your settings.

Steps

  1. Tap Settings at the bottom of the app, then View Profile.
  2. Tap Password.
  3. Enter your Current Password, your New Password and the new password again in Confirm Password.
  4. Tap Save Changes.

You will see “Password changed successfully”, and we email you a confirmation.

If it does not work

  • Incorrect Password: the current password is wrong. If you have forgotten it, log out and reset your password instead.
  • Old and new password are the same: pick a password you have not used on this account.
  • New and Confirm Password should be the same: retype the new password carefully in both boxes.

Your password protects your login. Your 4-digit transaction PIN is separate and protects money leaving your account. Keep them different.

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