The name on your BVN and NIN must match. The first one you verify becomes your name on Snapiro, and the second is checked against it. If they’re different, you’ll see one of these:
- “The name on this NIN doesn’t match the name on your BVN.”
- “The name on this BVN doesn’t match the name on your NIN.”
- “The date of birth on this number doesn’t match your other verified number.”
The names pass if they share at least two names, in any order. So “Ada Grace Okafor” and “Okafor Ada” match, but a different spelling of a name doesn’t count.
Common causes
- The number was mistyped and pulled up someone else’s record.
- Your bank and NIMC spell a name differently, for example “Mohammed” and “Muhammad”.
- One record still has your maiden name or an old name.
- Your date of birth is different on the two records.
- The number belongs to another person.
What to do
- Check the number carefully and try again.
- Compare with your name under Me › Profile, which came from the first number you verified.
- If a record is wrong, fix it at the source: your bank for BVN, or NIMC for NIN. Snapiro can’t change either record.
- Once it’s corrected, try again in the app. If it still fails, message us through the Support tab.
Either number alone gets you to Tier 2, so you can still withdraw while you sort it out. See verification tiers and limits.
Each account must belong to one real person. Using someone else’s BVN or NIN isn’t allowed and can get the account restricted.
