This message protects you from being charged twice. It appears when the same request reaches us more than once in a short time, usually because:
- Proceed or Confirm was tapped twice
- the app retried after a slow connection
What to do
- Do not try again straight away.
- Open History and look for the transaction.
- If it is there, the first request went through. Nothing more to do.
- If it is not there after a minute, try again once.
On a weak connection, wait for the screen to respond before tapping again.
