The easiest way to spot a scam is to know what Snapiro will never do. If someone claiming to be from Snapiro does any of the things below, it isn’t us.
Snapiro will never
- Ask for your password, PIN or codes. That includes the codes we email or text you. Snapiro staff will never ask for your password or PIN, and the Support screen in the app says so.
- Ask you to send money or crypto anywhere to verify, unlock, upgrade or “fix” your account. There are no verification fees.
- Offer investment deals or promote outside trading, mining or high-return schemes.
- Announce prizes in private messages or ask for payment to release a prize.
- Send private links to “secure” or manage your account. Everything happens inside the app.
- Rush or threaten you. Messages that say your account will be closed in minutes unless you act now are not from us.
Built-in protections
- Withdrawals only go to bank accounts in your own verified name, so nobody can talk you into “verifying” their account.
- We email you every time your account is logged in.
- Our offers appear inside the app, not as private links.
How to reach the real Snapiro
Use the Support tab in the app. It’s the fastest way to reach us. Our team replies inside the app, and you’ll also get an email. If you can’t log in, use the details on our contact page only. See how to contact customer support.
If you’ve been targeted
- Don’t reply or send anything.
- If you shared your password or PIN, change them now under Me. See how to secure your account.
- Tell us through the Support tab, with the scammer’s number or username.
Not sure if an email is really from us? See which emails Snapiro sends.
